Astonous Ship

How Estrella LLC Replaced a Shutdown Shipping Tool and Never Missed a Legal Deadline

When OperoShip shut down, Estrella LLC seamlessly migrated to Astonous Ship, bringing USPS label creation, real-time tracking, and proof-of-delivery directly into Salesforce.

Client:
Estrella LLC
Location:
Puerto Rico
Industry:
Legal Services
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About Customer

Estrella LLC is a leading full-service business law firm in Puerto Rico, providing litigation, corporate, regulatory, and advisory services to clients across the island and the U.S. mainland. As part of their legal operations, the firm regularly sends time-sensitive correspondences, notices, and case documents that require USPS First-Class Mail, Priority Mail, and signature-required delivery.

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Client Challenges

  • Estrella had been using OperoShip for managing legal correspondences; however, when Opero announced the shutdown of their shipping app, the firm urgently needed a reliable replacement to avoid operational disruption.
  • Their teams depended on accurate generation of First-Class and Priority Mail labels, but manual USPS/Stamps.com workflows consumed valuable administrative time.
  • Many legal communications require signature-required delivery and strict documentation—manual errors posed compliance risks.
  • Tracking information was not seamlessly updated in Salesforce, forcing attorneys and staff to check USPS portals manually for proof of delivery.

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Solutions

  • The Astonous team executed a seamless migration from OperoShip, ensuring Estrella’s shipping workflows transitioned without downtime or loss of functionality.
  • Enabled USPS First-Class Mail, Priority Mail, and signature-required label creation directly from Salesforce correspondences and case records.
  • Automated all shipment details to ensure accuracy and reduce manual data entry.
  • Integrated real-time USPS tracking and proof-of-delivery updates directly into Salesforce.
  • Astonous Ship provided a more robust, reliable, and scalable alternative to their previous app.

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Results

  • Migration from OperoShip to Astonous Ship was completed smoothly, with zero interruption to legal operations.
  • Significantly reduced preparation time for legal mailings and improved overall workflow efficiency.
  • Delivered accurate, real-time delivery status and proof-of-delivery inside Salesforce.
  • Increased operational reliability with a solution that is actively supported and continuously enhanced.

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2x

Faster Legal Mailing Prep

0

Compliance Gaps

100%

Real-Time Tracking on Shipments

Alberto Estrella

Managing Partner

Astonous replaced a previous solution we had for our shipping needs. Their team accommodated our needs and provided a right-fit solution for us. Very happy with them.

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